We had no idea that Disney had concierge level rooms and the added service that comes with a concierge level room. But it does make sense after we talked to the concierge team and got led around the Disney Wonder to get a tour of the lounge and a few rooms. Spoiler alert, it comes with perks you can’t get anywhere else, let’s dive into them.  

What Is Disney Cruise Concierge?

What is concierge on disney cruise? I would say the Disney concierge is like a mix of having status at a hotel chain and being in a secret club. Because the windows and entrance door were either frosted or had one way security film on them for privacy but also adding an element of intriguingness. 

What Concierge Level Means on a Disney Cruise

Concierge Level is the highest service tier on a Disney cruise. It includes upgraded staterooms, priority boarding, exclusive lounges and sun decks. You get access to dedicated Concierge hosts who help you with bookings and planning throughout your trip. It’s Disney’s “premium” experience: more space, more service, and more convenience from start to finish.

What You Get With A Disney Cruise Concierge Room: Quick Overview

When you book Concierge on a Disney Cruise, you’re getting priority everything plus access to exclusive spaces and upgraded service. In the simplest terms, here’s what concierge gets you on a Disney Cruise:

• Priority boarding (Concierge boards before everyone else)
• Access to the Concierge Lounge (snacks, drinks, hosts, quiet workspace)
• Private Concierge sun deck (you share this with other concierge guests only)
• Dedicated Concierge hosts to handle reservations and requests
• Earlier access to booking activities like Palo/Remy, spa, cabanas, nursery time, and character meet sign-ups
• Upgraded stateroom amenities (better toiletries, bedding, welcome gifts)

Concierge Rooms on Disney Cruise Line

We toured two Disney Wonder cruise ship rooms on the last day of our cruise because we were curious. We saw some of the amenities and Addy had a cruise friend that was in one of the rooms. 

The type of concierge rooms included are 5 different types and some are more common than some others. All of these rooms were on deck 8 of the Disney Wonder, the other ships have many floors. 

I have them listed below:

• Concierge Family Oceanview Stateroom
• Concierge verandah room 
• Concierge 1-Bedroom Suite
• Concierge 2-Bedroom Suite
• Royal Suites / Signature Suites
  • Walt Disney suite 

Concierge vs. Verandah Rooms: What’s the Difference?

The biggest difference between a Concierge room and a regular Verandah room comes down to location, space, and the perks you unlock with the Concierge upgrade.

A Verandah room gives you a private balcony and a comfortable stateroom, but once you leave your room, you’re experiencing the ship just like everyone else.

A Concierge room, on the other hand, comes with all the Verandah features plus:

• Prime location on the ship (usually higher decks + quieter areas)
• Access to the Concierge Lounge and private sun deck
• Dedicated Concierge hosts to handle dining, activities, spa, nursery, and cabana requests
• Priority boarding and early access to onboard reservations
• Upgraded in-room amenities (bedding, toiletries, welcome treats)
• A more private, less crowded environment throughout your cruise

Verandah = a great room with a balcony.

Concierge = a whole elevated experience layered on top of that room.

If you’re simply wanting the balcony views, a Verandah room is fantastic. If you want more help, more convenience, and more calm spaces to escape the crowds, Concierge is a completely different level.

What Does Disney Cruise Concierge Include?

If you’ve been wondering what Disney Cruise Concierge actually includes, here’s the full breakdown, all the perks, benefits, and upgrades you unlock the moment you book. 

Think of Concierge as Disney’s premium tier: fewer crowds, more personalized service, and a much easier experience from boarding day to disembarkation.

In simple terms, here’s what’s included in Disney Cruise Concierge and what comes with concierge on a Disney Cruise:

Priority Boarding & Early Access

Concierge guests are the very first group to board the ship, which means more time to explore, grab lunch, and settle in before the crowds arrive. You’ll also get early access to activities, kids’ club open houses, and select reservations.

To put it simply: If the ship starts boarding at 9 AM, Concierge walks on at 9 AM.

No waiting, no lines, no stress, just straight onto the magic.

Concierge Lounge Access

Every Concierge guest gets access to the private Concierge Lounge, it’s quiet, relaxing space packed with perks that make your cruise feel instantly elevated. Inside, you’ll find:

• All-day snacks, treats, and light bites
• Included specialty coffees and espresso drinks
• Evening cocktail receptions
• Surprise character visits
• A peaceful space to work, unwind, or escape the crowds
• Exclusive jewelry shopping or trunk-show options

It’s one of the biggest Disney Cruise Concierge perks, especially on sea days when you want to get out of your room but avoid the busy public areas. The lounge stays calm, comfortable, and genuinely feels like your own private retreat onboard.

Private Sun Deck Access

Concierge guests also get access to a private sun deck, complete with cushioned loungers, shaded seating, fruit-infused water, and dedicated attendants. It’s quieter, calmer, and far less crowded than the main pool decks, which is honestly a game changer on warm-weather itineraries.

Whether you want to read, sunbathe, nap, or just escape the noise for a bit, the sun deck gives you a peaceful space that feels worlds away from the busy ship below. On the Disney Wonder, the Concierge sun deck sits on Deck 11 and overlooks the adults-only pool area, giving you a great view and an easy spot to relax between activities.

Concierge Hosts & Personalized Service

This is truly the heart of the Concierge experience. Your dedicated Concierge hosts are there to make your entire cruise easier, smoother, and way less stressful. They act like your personal planning team and can help with:

• Palo, Remy, or Enchanté dining reservations
  • And if you’re in the Walt Disney Suite, you can even have Palo meals delivered directly to your room, that suite is the only one with this perk.
• Spa appointments and Castaway Cay cabana bookings
• Nursery time for little ones
• Priority character meet-and-greets
• Dining requests, including allergy notes and seating changes
• Special celebrations and in-room surprises
• Troubleshooting anything that pops up during your sailing

Concierge hosts know the ship better than anyone, and they truly go above and beyond to take care of you. Whether you’re trying to secure a hard-to-get reservation or you just want a more effortless vacation, this level of personalized service is one of the biggest Disney Cruise Concierge benefits.

In-Room Upgrades and Amenities

Concierge staterooms come with a handful of upgraded touches that instantly make your room feel more premium. Depending on the category you book, you can expect:

• Higher-end bedding that’s noticeably softer and more comfortable
• Elevated toiletries (not the standard stateroom bottles)
• Welcome treats waiting in your room when you arrive
• Robes and slippers for lounging
• Larger living spaces, especially in the suites
• Prime locations on the ship, usually quieter and more convenient
• Separate bedrooms or living areas in certain Concierge suites

These upgrades might seem small on paper, but together they make your stateroom feel more luxurious and give your whole cruise a more relaxed, elevated vibe. When you look at the full list, it becomes clear what Disney Cruise Concierge includes: priority access, exclusive spaces, upgraded amenities, and personal service that genuinely elevates your entire cruise.

Concierge vs. Verandah Rooms on a Disney Cruise: Comparison Table

Feature	Concierge Room	Verandah Room (Non-Concierge)
Room Size	Larger overall; suites offer separate living/bedroom areas	Standard stateroom size with balcony
Location on Ship	Prime locations (higher decks, quieter areas)	Varies; can be mid, forward, or aft
Bedding & Linens	Upgraded, higher-end bedding	Standard bedding
Toiletries	Premium toiletries	Standard Disney Cruise toiletries
Welcome Treats	Yes — snacks, gifts, and surprises	Not included
Balcony	Private verandah in most categories	Private verandah
Concierge Hosts	Included — personalized planning & daily assistance	Not included
Priority Boarding	Group 1 boarding (first on the ship)	Assigned boarding time, later groups
Access to Lounge	Exclusive Concierge Lounge with snacks, drinks, and character visits	Not included
Private Sun Deck	Yes — reserved area with loungers & attendants	Not included
Activity Booking Priority	Earliest access to spa, dining, nursery, cabanas, and more	Standard booking window
In-Room Dining Perks	Special options for certain suites (e.g., Palo delivery in the Walt Disney Suite)	Standard room service only
Noise Level	Generally quieter due to premium locations	Varies based on deck & placement
Price	Significantly higher	Mid-range depending on itinerary

In short: Verandah rooms give you the balcony and a comfortable space, but Concierge adds a whole layer of upgraded service, more space, exclusive areas, and priority perks. Whether it’s worth it really depends on how much value you place on convenience, quieter spaces, and hands-on support throughout your cruise.

Disney Cruise Concierge Price Breakdown

Disney Cruise Concierge pricing can feel all over the place, and honestly, that’s because it is. The cost depends heavily on the ship, itinerary, time of year, room category, and how early you book. Concierge is always the highest tier on the ship, but the price difference between a Verandah room and a Concierge suite can range from a few thousand to well over five figures depending on the sailing.

Below is what actually drives the cost and how some families end up paying significantly less.

Why Prices Vary by Ship, Date & Itinerary

Several factors influence the Disney Cruise Concierge price, and the range can be wildly different depending on your sailing:

• Ship Class: Concierge on the Wish or Fantasy is usually pricier than the Dream, Magic, or Wonder because the lounges, suites, and sun decks are newer and more elevated.
• Room Type: A standard Concierge Family Oceanview will cost far less than a 1- or 2-bedroom suite and the Royal Suites are in an entirely different universe.
• Itinerary Length: Longer sailings (like Transpacific, repositioning, Alaska, or Panama Canal) cost more upfront but often give you the best per-day value.
• Time of Year: Holidays, spring break, and summer demand push prices up, while shoulder seasons usually dip.
• How Early You Book: Concierge sells out fast. Booking late almost always means paying top dollar.
• Overall Demand: If a sailing is close to selling out, Concierge prices can skyrocket. If it’s not, you might stumble into a great deal.

So when someone asks, “How much is Concierge on a Disney cruise?” the honest answer is:

It depends on the ship, the room, the season, and whether your itinerary is one of those high-demand, bucket-list routes.

How to Save Money on Concierge: Upgrades, Hacks & Timing

There are ways to experience Disney Cruise Concierge without paying the full sticker price, but none of them are guaranteed. Still, these are the most realistic ways families save money:

Ask About Upgrades at the Port

If Concierge cabins didn’t sell out, the port team sometimes offers day-of upgrades at a heavily discounted rate. These prices are often dramatically lower than booking months ahead.

Addy’s cruise friend even claimed they got around a 75% discount. We can’t confirm the exact number or whether the deal came from talking to port staff or waiting until Guest Services reopened after the ship left Honolulu, but it proves one thing:

Day-of upgrades can be significantly cheaper… if rooms are available.

Important to note: If Concierge is sold out (and it often is), upgrades will not be offered at all.

Look for Repositioning or Off-Season Cruises

Look for the longer routes like Hawaii to Sydney, Alaska repositioning cruises, Transpacific, Transatlantic, and the Panama Canal sailings. These often offer much better per-day pricing on Concierge rooms compared to the shorter Caribbean itineraries. Longer routes tend to spread the cost out, giving you far more value for the upgrade.

Book as Early as Possible

Disney Cruise Line pricing usually only moves in one direction: up. We learned this the hard way, because our plans weren’t fully locked in, we booked later than we should have, and our basic room jumped $800–$1,000 within a month.

If you want the best possible price on Concierge, booking early is the safest strategy.

Travel During Shoulder Seasons

Shoulder seasons consistently offer some of the best pricing for Disney Cruise Concierge, not because Disney publishes official sales or charts (they don’t), but because their pricing model responds to demand. When fewer families are traveling, Concierge prices tend to dip.

We’ve been casually monitoring Disney Cruise Line pricing off and on since 2020, and the same patterns show up year after year. These timeframes almost always offer noticeably lower Concierge rates:

• Early May – After spring break crowds disappear but before summer pricing spikes.
• Late August to mid-September – Kids are back in school, reducing family demand.
• Late January to early February – Post-holiday travel slows dramatically.

Disney uses a dynamic pricing system, meaning fares increase as ships fill. During shoulder seasons, ships tend to fill slower, so Concierge staterooms stay closer to their base price for longer.

You won’t always see dramatic discounts (especially on the newest ships or special itineraries), but compared with peak weeks like summer, holidays, and spring break, Concierge is almost always cheaper during these low-demand windows.

Note: Disney Cruise Line does not publish official pricing charts, so these trends are based on historical fare tracking rather than guaranteed rates.

Choose the Lowest Concierge Category

If you want the Concierge experience without the premium suite price tag, start with the Concierge Family Oceanview stateroom. It’s usually the most affordable entry point into Concierge and still includes all of the major perks: lounge access, priority boarding, hosts, the private sun deck, and upgraded amenities.

The price difference between this room and the 1 or 2-bedroom suites (and especially the Royal Suites) can be huge. Choosing the lowest Concierge category is one of the easiest ways to enjoy the elevated experience without doubling or tripling your cruise budget.

Is Disney Cruise Concierge Worth It?

Here’s the truth: you can have an amazing Disney cruise without Concierge… but Concierge does change the experience in a very real way.

Not because it makes the ship “fancier,” but because it makes your entire vacation smoother, calmer, and way less stressful. And that’s why so many families, especially those who try Concierge once, say it becomes really hard to go back.

When Concierge Is Worth It

Concierge is usually worth it if you fall into one of these categories:

Families with Younger Kids or Tweens

Concierge takes the chaos out of planning, dining changes, nursery reservations, character meet-and-greets, problems that pop up, the Concierge hosts handle it all. Families on Reddit consistently report that the Concierge Lounge and private sun deck are lifesavers for little ones who need breaks in quiet spaces.

Longer Itineraries: Hawaii, Transpac, Alaska repositioning, Panama Canal

The longer you’re onboard, the more you feel the Concierge difference:

• More lounge time
• More sun deck time
• More peace and quiet
• More meals and snacks
• More chances to use early access perks

Several Reddit users said Concierge felt “game changing” specifically on long cruises and not as dramatic on short 3–4 day itineraries.

When Lounge Access & Personalized Service Matter to You

If you care about:

• Avoiding crowds
• Grabbing specialty coffee/snacks anytime
• Having a quiet workspace
• Enjoying evening cocktail receptions
• Meeting characters in calm, private spaces

…then Concierge Lounge access alone can make the upgrade worth it.

One Reddit guest said the most valuable Concierge perks were:

“the excellent concierge staff, free drinks when offered, quick onboarding, and guaranteed help with cabanas and reservations.”

When you take full advantage of the daily perks, Concierge feels like an entirely different class of vacation. We’ve experienced that same elevated treatment at Hyatt properties as Globalist members, and it adds a layer of ease and comfort that’s hard to replicate.

When Concierge Isn’t Worth It

Concierge might not be a good value if:

You’re on a Port-Heavy Itinerary

Mediterranean, Europe, or Caribbean sailings with nonstop port days leave very little time for the lounge or sundeck. Unless you are planning to stay on the ship most of your cruise. 

This is where many travelers say, “We barely used the perks.”

You Don’t Use Onboard Spaces Much

If you’re mostly:

• At the pool
• Exploring the ship
• Watching shows
• Out doing excursions

…Concierge perks become “nice to have” but not essential.

Several travelers echo this sentiment as well, many say they loved the idea of Concierge, but admitted they barely used the lounge or sun deck once port days and excursions filled the schedule.

You’re Working With a Tight Budget

You can absolutely have an incredible Disney cruise without booking Concierge. A verandah room is already amazing on its own. Disney doesn’t take away any of the magic if you’re not sailing Concierge.

Multiple commenters summed it up perfectly:

“From a money perspective, Concierge is almost never worth it. From an experience perspective, it is.”

And honestly… that tracks. Concierge is a feeling upgrade more than anything.

For us, after experiencing upgrades like Margaritaville at Sea to the Bahamas and having lounge access with Hyatt, it really drove home how much those quiet spaces and added perks can elevate a trip. Once you’ve had lounge access, early check-ins, free snacks, calm spaces, and help whenever you need it… it’s hard to go back.

But, that doesn’t mean everyone needs it.

If sticking to your budget matters more than extra perks, you’ll still have an incredibly magical cruise without Concierge.

Our Honest Experience

We’ll keep it real: Concierge isn’t something every family needs, especially with that shocking price tag. We didn’t book Concierge on our cruise, but after seeing it up close, we totally get why some families swear by it.

Concierge feels worth it because:

• The Concierge hosts handle all the planning and problem-solving
• The private lounge tour showed us how peaceful and calm the space is
• Early boarding truly does change the vibe of your first day
• It eliminates so much of the stress that comes with cruising
• The whole experience looks calm, elevated, and intentional

Is it cheap? No.

Is it something we’d consider doing someday, especially for a long itinerary like Hawaii, Alaska, Transpac, or Panama Canal?

Absolutely.

If you want the most magical, low-stress version of a Disney cruise, one where someone else handles the logistics, your kids get calmer spaces, and everything is easier. Concierge can 100% be worth the upgrade.

But if you’d rather put that money toward excursions, port days, or even a second cruise? You’re still going to have an unforgettable Disney sailing without Concierge.

Concierge Perks You Don’t Want to Miss

Even if you’ve never stayed Concierge before, these perks are the reason so many families say it feels like a completely different level of cruising. Here are the benefits that truly stand out.

Hard-to-Get Reservations

Concierge guests can secure some of the toughest reservations on the ship before general booking even opens.

This includes:

• Palo, Remy, and Enchanté dining
• Spa appointments
• Nursery time
• Mixology classes
• Special tastings
• Adult dining brunches

The Concierge hosts handle all of this for you, so you don’t have to wake up early or fight the crowds. If having those premium experiences matters to you, this is easily one of the biggest Concierge perks.

Priority Cabana Access: Castaway Cay

Cabanas at Castaway Cay are famously hard to get, even for Concierge. But Concierge guests still get the best chance because hosts work behind the scenes to secure cabanas the moment inventory opens.

Reddit users report that, while not guaranteed, Concierge is the only tier where cabanas are realistically possible. If a private space on Castaway Cay is on your bucket list, this perk is a big deal.

Concierge Exclusive Events & Treats

Disney Cruise Concierge guests get access to little extras that regular guests never see, like:

• Private character meet-and-greets
• Evening cocktail receptions
• Surprise desserts + specialty treats
• All-day snacks and espresso drinks in the lounge
• Holiday-themed extras depending on your sailing

It’s not just the freebies, it’s the vibe.

Concierge-exclusive spaces are quieter, calmer, and feel genuinely relaxing, especially on sea days. For families who value a peaceful break from the big crowds, this is one of the most-loved Concierge benefits.

How to Contact Concierge Before Your Cruise

One of the biggest perks of booking Disney Cruise Concierge is that you can start getting help before you even step on the ship. Concierge can assist with planning, reservations, and special requests, but only if you know how to reach them and what they can actually do.

Here’s how it works:

Email Comes First: And It’s the Easiest Way

Before your sailing, Concierge will send you a pre-arrival email along with a short questionnaire.

This is where you can share things like:

• Dining preferences
• Celebrations
• Accessibility needs
• Allergy notes
• Nursery requests
• Anything you want help with onboard

Your Concierge team reviews everything, organizes it, and starts prepping for your arrival.

Most families rely on email because:

• It keeps everything organized
• You can list your requests clearly
• The Concierge team usually replies quickly
• You’re communicating with the exact team that will take care of you ON your sailing

What About the Disney Cruise Concierge Phone Number?

You can technically call, but here’s the truth:

There is no direct “Concierge phone number” that connects straight to your ship’s Concierge hosts before you sail. Phone support routes through Disney Cruise Line Guest Services, not the actual Concierge team you’ll have onboard.

So while you can call DCL for general questions, the phone line cannot:

• Book Concierge dining
• Assign spa appointments
• Secure cabanas
• Make lounge requests
• Note celebration details for your Concierge hosts

Those things are handled exclusively through email and your pre-arrival questionnaire.

What Concierge Can and Can’t Do Before You Sail

They CAN:

• Review your questionnaire
• Help with dining requests
• Make notes for allergies or celebrations
• Assist with nursery time
• Answer questions about Concierge rooms
• Help clarify what perks you’ll receive
• Prep your reservation for boarding day

They CANNOT:

• Guarantee cabanas early (those open at booking windows)
• Change your stateroom category
• Override what’s available on the ship
• Make every reservation months out (some are handled onboard)
  

A lot of the “Concierge magic” actually happens once you’re onboard because the hosts can see live availability for dining, spa, cabanas, and character meet-and-greets.

The Bottom Line: Contacting Concierge

The best way to reach Disney Cruise Concierge before your trip is email, not phone.

Use the pre-arrival form, share any requests you have, and let the Concierge hosts prep everything for you behind the scenes. They’re incredibly organized, fast, and genuinely want your trip to feel special.

And even though we didn’t sail Concierge ourselves, we felt taken care of just from the quick walk-through of the Concierge Lounge and suites during disembarkation. The host we spoke with shared so much insider info about what they offer that it honestly blew us away. It made it very clear just how much support Concierge families get onboard.

If you want smooth planning, personalized help, and a team that already knows your needs before you arrive, email is the way to go.

Is Disney Cruise Concierge Right for Your Family?

At the end of the day, deciding whether Disney Cruise Concierge is right for your family comes down to one thing: how you want your vacation to feel.

If you want the most relaxed, low-stress version of a Disney cruise, one where someone else handles the planning, the crowds melt away, and you have access to peaceful spaces and personalized help. Then Concierge can absolutely be worth it. It’s an elevated, calm, “everything is handled” style of cruising.

But if you’d rather put that money toward excursions, souvenirs, port days, or even a second cruise? You will still have an unforgettable trip. Disney magic does not disappear if you skip Concierge, it’s simply a different flavor of the same experience.

And honestly, your stateroom location can make a bigger difference than most people think. We were in a lower-deck room on Deck 2, starboard bow, all the way at the end and we loved it. We got lucky and only had one neighbor… and he got off in Tahiti, so we had our own quiet little corner of the ship for half the trip.

Our room felt like the perfect balance:

• Large enough that everyone was comfortable
• Small enough that we wanted to get out, explore, and really experience the ship
• Quiet and peaceful, especially being tucked away at the end of the hall

It honestly added to the charm of the entire cruise. You don’t need Concierge to have a great room or a great experience, sometimes the magic of Disney Cruise Line lives in those unexpected, cozy corners.

Bottom line:

• Disney Cruise Concierge is worth it for families who want comfort, calm, early access, and personalized service.
• It’s not essential for an amazing cruise and your regular stateroom experience can still be magical, memorable, and surprisingly perfect.

If you’re still unsure, try a longer itinerary or keep an eye out for a port upgrade deal. It might help you test the Concierge waters without the full price tag.

FAQs About Disney Cruise Concierge

What comes with Concierge on a Disney Cruise?

Concierge includes priority boarding, a private lounge, a private sun deck, dedicated Concierge hosts, early access to reservations, upgraded stateroom amenities, evening cocktail hours, specialty coffees, snacks, and access to exclusive events.

What does Concierge get you on a Disney Cruise?

Concierge gets you personalized service, shorter lines, help securing hard-to-get reservations, earlier access to activities, and quiet spaces that regular guests don’t have access to. It’s a smoother, calmer, more elevated experience from start to finish.

What does Disney Cruise Concierge include?

You get:

• Priority boarding
• Lounge access
• Sun deck access
• Concierge hosts
• Upgraded room amenities
• Early booking windows
• Exclusive treats, character visits & evening receptions

Every perk is included for all Concierge categories.

Is Disney Cruise Concierge worth it?

It depends on your family. Concierge is worth it if you want a low-stress vacation, premium spaces, early access, or extra personalized help.

But you can still have an amazing cruise without it, Disney magic exists no matter where you sleep.

Can you use a military discount to book Disney Cruise Concierge?

Unfortunately, no. Disney’s Special Military Rates do not apply to Concierge rooms.

Military discounts:

• Offered on select sailings
• Released 2–6 months before departure
• Limited to 50 rooms per category
• Exclude from Concierge entirely

If you want Concierge while using a military rate, the only workaround is:

1. Book a discounted non-Concierge room, and
2. Ask about port upgrades on embarkation day (only available if Concierge hasn’t sold out).

But officially, Concierge cannot be booked with military pricing.

How early does Concierge board on Disney Cruise Line?

Concierge is the first group to board. If boarding starts at 10:30 AM, Concierge can board right at 10:30 AM.

Can Concierge get me Castaway Cay cabanas?

Concierge has the best chance, but it’s not guaranteed. Cabanas sell out fast, and inventory varies by sailing, but Concierge guests are always first in line when openings drop.

Does Concierge get free drinks?

Concierge guests get complimentary beer, wine, and cocktails during evening receptions. Specialty coffees, juices, and snacks in the lounge are also included.

Does Concierge include unlimited alcohol?

No, only the evening reception drinks are included. All other alcoholic beverages follow normal ship pricing.

Do Concierge rooms get upgraded amenities?

Yes. Rooms come with upgraded bedding, robes, slippers, elevated toiletries, welcome treats, and better stateroom locations. Larger suites include separate bedrooms and living areas.

Can Concierge help with dining and spa reservations?

Yes, this is one of the biggest perks.

Concierge hosts can help with:

• Palo / Remy / Enchanté
• Spa & salon appointments
• Nursery time
• Mixology classes
• Special requests
• Dining adjustments

Does Disney Cruise Concierge include Wi-Fi?

Yes. All Disney Cruise Concierge guests receive a complimentary Wi-Fi package, but what you get depends on your stateroom category.

• Standard Concierge staterooms usually include 24 hours of Basic Surf Wi-Fi (good for email, social media, and browsing).
• Concierge suites often include Basic Surf for the entire voyage, and Royal Suites can get Internet + Streaming for the full cruise.

You can always upgrade your package onboard if you need more days, more devices, or streaming for the whole family.

Is there a Concierge phone number?

There is no direct pre-cruise phone number for the onboard Concierge hosts. All pre-cruise communication happens through email + the pre-arrival questionnaire.

Can Concierge fix things for me during the cruise?

Yes. Concierge hosts can help troubleshoot reservations, dining issues, schedule conflicts, celebrations, character meets, and more. They act like your personal support team onboard.

Planning a Disney Cruise Line Vacation?

If you’re deep in Disney Cruise planning mode (or just starting to dream), we’ve put together a full library of Disney Cruise Line guides to help you plan smarter, save money, and know what to expect before you sail.

Here are a few helpful reads to check out next 👇

Disney Cruise Planning Guides

These are best if you’re still deciding what to book or how to budget and plan.

• Disney Cruise Military Discount: Rates, Deals & Tips
• Disney Repositioning Cruise: The Secret Way to Cruise Longer for Less
• Disney Cruise vs Disney World: Which Is Better for Your Family?
• Disney Wonder Cruise: The Classic Ship Everyone Forgets
• Disney Cruise Concierge: The Ins and Outs Explained
• An Honest Disney Cruise Review for Teens by a Teen
• How to get Free Wifi on Disney Cruise Line Tips

Disney Cruise Tips for First-Time Cruisers

These are helpful once you’ve booked and are getting ready to sail.

• Disney Cruise Tips and Tricks: Advice for First Time Cruisers
• Disney Cruise Tips and Tricks: Free Stuff You Don’t Want to Miss
• Disney Cruise Packing List: Must Haves You Can’t Skip
• Disney Cruise Food Worth the Hype: What You Should Really Try
• Disney Cruise Door Decorations: Ideas, Rules & Free Printables

If this is your first Disney cruise, start with the first time Cruisers section. If you’re still deciding whether Disney cruising is worth it, the Planning Guides will help you narrow things down fast.