After a few months of exploring Okinawa, Japan (check out our full Okinawa trip recap here), we made our way back to our home state of Texas. Before settling into some beach time, we decided to spend a few days in San Antonio at the Hyatt Regency Hill Country Resort and Spa. 

It’s a family-friendly spot known for its lazy river, sprawling grounds, and easy access to San Antonio’s top attractions, like SeaWorld and the River Walk. In this review, we’re sharing what we loved (and what didn’t quite hit the mark) during our stay at the Hyatt Regency Hill Country Resort and Spa in San Antonio, TX.

Things to See at Hyatt Regency Hill Country Resort and Spa

If you’re booking a stay at the Hyatt Regency Hill Country Resort and Spa in San Antonio TX, don’t be surprised if your family never wants to leave the property.

From lazy river floats to next-level water park fun, this resort goes all in when it comes to kid-friendly and parent-approved amenities.

Here are some of the highlights we loved most (plus a few tips if you’re planning a trip soon).

Crystal Lagoon (Coming 2026!)

One of the most exciting updates at the Hyatt Regency Hill Country Resort and Spa is the brand new Crystal Lagoon. Still under construction during our stay, this massive water feature is set to become the crown jewel of the resort, adding even more family fun right on property. Hyatt has been keeping guests in the loop through social media, and the projected opening is spring 2026. Once completed, this will easily be one of the most unique water attractions at any resort in San Antonio.

Hill Country Water Park

Hands down, the Hyatt Hill Country Resort water park is the biggest included hotel water park we’ve ever seen. It spans 5 acres and offers way more than your standard hotel pool. 

We’re talking a heated lazy river, a three-story water slide, splash zones, and even a sandy beach area that gives coastal vibes right in Texas.

The pools are heated year-round, so don’t forget your swimsuit, even in winter. You’ll want to dedicate at least one full day of your stay just to enjoy this part of the resort.

FlowRider Wave Machine

The FlowRider wave machine is a fun option for guests who want to try surfing without leaving San Antonio, though it’s not for the faint of heart! We skipped it this time (it looked like a fast track to a bruised knee!), but here’s what you should know: it’s not included in your stay and does require an extra fee plus a reservation. 

Weekday availability was wide open when we visited, but weekends tend to book up. Staff were super helpful and trained to assist new riders, so if you’re feeling adventurous, this could be a fun add-on.

Adults-Only Texas-Shaped Pool

The Texas-shaped pool is a hidden gem at the Hyatt Regency Hill Country Resort and Spa — and it’s reserved for adults only.

It’s tucked away behind the cabana area and connected to the main pool, offering a quiet escape if you need a breather from all the kid energy. The shape is a fun nod to the Lone Star State, though it’s easy to miss at first glance. 

One note: while the pool is supposed to be adults-only, we did see a few kids slipping in with their parents (despite the signage), which says more about the guests than the staff. Still, it was a relaxing spot when respected.

Places to Explore Near Hyatt Regency Hill Country Resort and Spa San Antonio

While the Hyatt Regency Hill Country Resort and Spa has enough amenities to keep your crew busy for days (hello, lazy river and water park!)

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You’re also just a short drive from some of the best attractions in San Antonio, TX. Whether you’re into history, family fun, or scenic strolls, here are a few local favorites worth adding to your itinerary:

The Alamo

Located in the heart of downtown San Antonio, The Alamo is a must-see for any Texas visitor. Originally a Spanish mission from the 1700s, it later became the famous site of the 1836 Battle of the Alamo during the Texas Revolution. 

Today, it’s both a museum and a symbol of Texan pride, and part of a UNESCO World Heritage site. It’s easy to swing by after checking out of the resort or en route to your next San Antonio adventure.

SeaWorld San Antonio (with Military Discounts!)

Just minutes from the Hyatt Regency Hill Country Resort and Spa in San Antonio, SeaWorld is a fantastic family-friendly stop and even better if you’re military. 

Thanks to the “Waves of Honor” program, active-duty U.S. military members receive one free ticket per year, plus free admission for up to three dependents. It’s a great way to experience the thrill of marine shows, rides, and animal encounters without breaking the bank.

San Antonio River Walk

The San Antonio River Walk is iconic for a reason. This scenic, tree-lined path winds along the San Antonio River, weaving under bridges and through the heart of the city. 

Lined with restaurants, boutiques, and cultural spots like La Villita Arts Village, it’s the perfect place for a breezy lunch, romantic stroll, or a boat ride. At night, the lights reflecting on the water create a magical atmosphere you won’t forget.

Room Type Selection at the Hyatt Regency Hill Country Resort and Spa

Whether you’re planning a romantic getaway, a family vacation, or a group trip with friends, the Hyatt Regency Hill Country Resort and Spa in San Antonio offers room types to fit every kind of traveler.

You’ll find everything from standard king bed rooms to double queen rooms with a screened-in patio making it perfect if you’re traveling with kids or just want a little outdoor space. 

For those needing more space, the resort also offers suites and residential-style villas featuring full kitchens, dining rooms, and living rooms, ideal for larger families or extended stays.

We stayed in one of the wings closer to the lazy river and pool area, which made it super convenient for midday breaks. As Hyatt Globalist members, we were upgraded to a king suite with an attached entertainment room, essentially two rooms combined into one large suite.

It was the perfect setup for a family like ours to relax, recharge, and have space to spread out.

It came with:

• Two bathrooms
  
  
• A spacious balcony
  
  
• Two flat-screen TVs
  
  
• A kitchenette with a dining table for four
  
  

Hyatt Regency Hill Country Resort and Spa Reviews and Amenity Breakdown

• Wi-Fi Speed: The hotel Wi-Fi was pretty average, clocking in around 10–15 Mbps. It worked well enough for basic browsing and streaming, but don’t expect lightning-fast speeds. ★★★☆☆
  
  
• Early Check-in & Baggage Holding: Full bell service is available, and the team was awesome. They handled our bags with care and were super helpful throughout our stay.
  
  
• Wall Sockets: Standard U.S. double-prong outlets were available next to the beds, so charging devices was easy and convenient.
  
  
• Bed, Sheets & Furniture Comfort: One thing we love about Hyatt hotels is the consistency — you know what to expect. The bedding here was comfy (3.5 to 4 stars), and the suite’s furniture was solid. The couch in the living room and lounge area in the master bedroom were especially cozy.
  
  
• Noise Levels (Day/Night): We experienced a little hallway noise, but nothing from outside after 10 p.m. Overall, it was quiet enough for a solid night’s sleep.
  
  
• Water Pressure & Temp: The hot water here runs hot, hot enough that you’ll want to keep an eye on younger kids during baths. Water pressure was average, but combined with that heat, it made for a great shower. ★★★★☆
  
  
• Shuttle Service: No shuttle service offered to or from the property, which is a bit of a downside if you’re not driving.
  
  
• Customer Service: We had a situation involving another guest invading our personal space, and while security did step in, the response from the front desk felt pretty mediocre. ★★☆☆☆
  
  
• Bell & Housekeeping Service: Bell service was top-notch — they made check-in and check-out seamless. ★★★★★
  
  Housekeeping was consistent and kept things tidy daily. We didn’t have any special requests, so we’d say it was solid. ★★★★☆
  
  
• Complaint Resolution: While we didn’t file a formal complaint, the front desk did offer us points as a gesture after the incident with the guest. The resolution was fine, but not overly proactive.

The Drama During Our Stay

During our stay, we ended up in an uncomfortable situation near the s’mores area. A young child drank directly from the water cooler spout because the cups had run out, and when we reminded him not to do that, his parent reacted aggressively. We walked away from the encounter, but the issue escalated when security approached us in a tense manner due to the other family’s complaint.

We missed the movie on the lawn while explaining the situation to the front desk for over an hour. Combined with a few other moments during our stay, the overall guest atmosphere didn’t feel as welcoming or family-friendly as we expected.

Critique for the Hotel and Recommendations

While the resort itself is beautiful, we feel the hotel could have handled the situation more professionally. As frequent Hyatt guests, we hoped for clearer communication, a more neutral approach from security, and faster follow‑through on the resolution they offered.

Hyatt eventually refunded the unused nights and awarded points, which we appreciated, but we feel the process could have been smoother and more supportive, especially for loyal Globalist members.

Why Is Hyatt Regency Hill Country Resort and Spa the Perfect Place to Stay?

Even with the small drama during our visit, we’d still safely recommend this resort. Hyatt Hill Country truly has something for everyone, both on and off property.

We loved starting our day with the made-to-order omelets at breakfast, and the entire hotel has a warm Texas charm. Think tall ceilings, leather accents, massive stone fireplaces, and oversized Texas and American flags proudly displayed in the lobby, there’s no mistaking where you are when you walk in.

For families, the pool and water amenities are a major highlight. Add in the on-site spa and daily activities like goat yoga (which we sadly missed!), and you’ve got the perfect mix of relaxation and fun.

Golfers will love the massive 27-hole course that sprawls across 200 acres, it’s Texas-sized and then some. And once the new Crystal Lagoon is finished, this resort will level up even more.

Whether you’re visiting for a weekend or planning a full family vacation, Hyatt Regency Hill Country Resort and Spa is worth putting on your list sooner rather than later.

The Best Time to Visit & What to Know About Hyatt Regency Hill Country Resort and Spa in San Antonio

The best time to visit the Hyatt Regency Hill Country Resort and Spa really depends on what kind of experience you’re after. If you’re hoping to enjoy the golf course, walking trails, or other outdoor activities, avoid the peak summer months, June through September, when San Antonio heat hits hard. But if pool time is your priority, summer is your season.

The resort has plenty to offer year-round, but here are a few things to keep in mind:

• The Crystal Lagoon isn’t expected to open until Spring 2026, so plan accordingly if that’s on your wishlist.
  
  
• You can rent bikes, take the kids to the playground, or hang out at Charlie’s Long Bar, which has pool tables, darts, and shuffleboard — great for parents needing a little indoor break.
  
  
• And just a heads up: the Hyatt Regency Hill Country Resort and Spa in San Antonio TX is a very family-friendly property. During weekends and school breaks, it’s often packed with kids and multigenerational groups. If you’re looking for a super quiet or adults-only vibe, this may not be the best fit.

Even so, the Hyatt Regency Hill Country Resort and Spa reviews speak for themselves, there’s a reason so many families return year after year.

Frequently Asked Questions About Visiting Hyatt Regency Hill Country Resort and Spa

Is there a resort fee at Hyatt Regency Hill Country Resort and Spa?

Yes, there is a daily resort fee of $45. This covers amenities and services to enhance your stay, like access to the water park, fitness center, and more.

Good news: if you’re booking with Hyatt points or a free night award, the resort fee is waived. That’s a great perk for World of Hyatt members using points.

Is parking free at Hyatt Regency Hill Country Resort and Spa in San Antonio?

No, parking is not free.

• Self-parking is $25 + tax per night (first 30 minutes free)
  
  
• Valet parking is $45 + tax per night

 However, if you’ve booked your stay using Hyatt points, self-parking is included at no extra charge.

Should I Stay at the Hyatt Regency Hill Country Resort and Spa With My Family?

If you’re traveling as a family and want to hang by the pool, toast marshmallows at night, and ride bikes around the resort, then Hyatt Regency Hill Country Resort and Spa is a solid choice. There’s a lot for kids to do, and you can keep things budget-friendly by grabbing takeout or using the in-room fridge for light meals.

Our stay started off great but took a turn with an issue involving another guest. That said, we’d still go back, maybe during a quieter time of year. Not every stay is perfect, but there’s enough here to make it worth a visit.

I always aim to keep these reviews real and honest. This is based on our actual experience, and I hope it helps you make the right choice for yours.